12:15 – 13:15
Post Bar at the Fullerton Hotel

Registration and Lunch

13:15 – 13:30
Event Opening, Welcome Introductions and
Course Objectives

The Straits Room

Dr. Theodore Roosevelt Malloch
Programme Director, iGTB Oxford School
of Transaction Banking,
CEO, The Roosevelt Group,
Former Professor of Strategic Leadership and Governance, Henley Business School, Senior Fellow in Management Practice, Saïd Business School,
University of Oxford & Professor, Yale University

13:30 – 14:15
Impact of Trade War with China

Faisal Ameen
Global Transaction Services, Head,
Asia Pacific & Japan, Bank of America Merrill Lynch

14:15 – 15:15
Transaction Banking – Advocacy, Growth and Innovation :
Phase I
Session highlighting the significance of diagnostics,
organizational design and functional clarity. Key
foundation blocks of expertise, competency centres,
partnerships and experience are discussed to create the
right platform for transaction banking development

Andrew England
Curriculum Director, iGTB Oxford School of Transaction Banking
Head of Product Strategy, iGTB
Former McKinsey Sr. Advisor on Transaction Banking
MD, Head of Transaction Banking, Lloyds Banking Group Head of CEE Global Transaction Banking, Unicredit Group and Head of Cash & Trade Product,
Deutsche Bank

15:15 – 16:00
How Technology is Transforming Financial Services

Connie Leung
Senior Director,
Financial Services Business Lead – Asia, Microsoft

16:00 – 16:15
Break

16:15 – 17:00
Transaction Banking: Phase I [Continued]
Seeing the ‘wood from the trees’. Interactive session aimed at
clarifying significance of focusing on the ‘core’, gap closure and
prioritizing key initiatives

Defining success through a core toolkit of health indicators

Andrew England

17:00 – 17:45
Breaking Down Business Silos
The Power of the Transaction Banking Proposition

Jagjit Kaur
SVP, Transaction Banking,
Group Information Services, AmBank (M) Berhad

17:45 – 18:00
Group Exercise I

Phil Cantor
EVP, CMO, iGTB,
Coursework Director, iGTB Oxford School
of Transaction Banking

18:00 – 18:45
Exercise: Group Work

19:00 – 20:30
Dinner at La Brasserie, Fullerton Bay Hotel,
with Speaker

Thomas Olsen
Partner & Member APAC Regional Management Team.
Global head C&IB and Market Infrastructure,
Head of Strategy and Corporate Finance practices, APAC Bain & Company

Breakfast at the Fullerton Hotel

9:00 – 9:45
Design Thinking and Application in Digital Technology

Herber de Ruijter
Head of Digital, iGTB

9:45 -10:15
Group Exercise I: Exercise Presentations and Feedback

Phil Cantor

10:15 – 11:00
New Payments Opportunities – Bank and Card Partnerships

Soumen Sircar
Head of Business Solutions, Asia Pacific, VISA

11:00 – 11:15
Break

11:15 – 12:30
Transaction Banking – Managing to Performance: Phase II
Avoiding the traps of growth. Session driven around best practices,
managing customer complexity, risk mitigation and launching a
sustainable product management function
Interactive session on building business cases and driving investment into the business
Defining success toolkit

Andrew England

12:30 -13:30
Digitization: Driving Growth and Differentiation in an Evolving
Transaction Banking Landscape

Gaurav Arora
Head, Corporate & Institutional Banking, APAC & ME,
Greenwich Associates

13:30 – 14:15
Lunch at the Fullerton Hotel

14:15-15:15
Transaction Banking – Conflict, Disruption and Stakeholder: Phase III Session outlining key challenges and responses to ‘attacks’ on the business system: Navigating progress through digital disruption, attaining commitment in a capital restricted environment

Andrew England

15:15 – 15:30
Break

15:30 – 16:15
A Journey to be the Best Transactional Business Bank

Graham Strain
General Manager Deposits and Transactional
Products, National Australia Bank

Virginia Maruff
General Manager, C&IB Transactional & Trade,
National Australia Bank

16:15 – 16:45
Transaction Banking: Phase III [Continued]
How to address new areas of business focusing on Internationalization and the SME segment

Andrew England

16:45 – 17:45
Group Exercise II

Phil Cantor

17:45 – 19:00
Free time

19:00
Depart for Restaurant

19:30 – 21:00
Cocktail Reception and Dinner
Faber Peak, Singapore, with Guest Speaker

Sam Myers
Director of Trade and Investment,
APAC, Department for International Trade,
British High Commission, Singapore

Breakfast at the Fullerton Hotel

09:00 – 09:45
Enabling Innovation, Creating Optionalities

Chang Wea Meng
Chief of Staff, SC Ventures

09:45 – 10:45
Group Exercise II: Exercise Presentations and Feedback

10:45 – 11:15
Designing the CEO Agenda
What the CEO and Board will want to know on an ongoing basis:
reporting the value of Transaction Banking and claiming its rightful place in the minds of the bank’s top leadership

Andrew England

11:15 – 11:30
Break

11:30 – 12:00
CIBC’s Transaction Banking Journey
A Growing Experience

JD Penner
Senior Director, Cash Management and Payment
Solutions, Commercial Solutions, CIBC

12:00 – 13:00
Lunch at the Fullerton Hotel

Lunch

13:00 – 14:00
Corporate Panel

Rani Misra
Regional Treasurer, Cargill, Asia Pacific

Chris Emslie
Corporate Treasurer, General Mills

14:00 – 14:45
Design: Putting the User at the Centre

Wendy Chua
Curator, Red Dot Design Museum and
Founder, Forest & Whale Design Agency

14.45 – 15.00
Break

15:00 – 16:00
Culture of Client Centricity to Achieve Best in Class
Transaction Banking in Asia

Chintan Shah
MD, Head of Cash Product Management, APAC,
Deutsche Bank

16:00 -16:15
Close of Formal Sessions

Dr. Theodore Roosevelt Malloch

16:15 – 18:00
Free Time

18:00 – 18:30
Singapore River Cruise
Boarding at Fullerton Jetty for River Cruise
Dinner Ceremony at the Marina Bay Sands Hotel

18:30 – 19:00
Visit to the Red Dot Design Museum

Wendy Chua

19:00 – 21:30
Reception and Dinner

Graduation Ceremony
Spago Restaurant at the Top of the Marina Bay Sands Hotel

Breakfast at the Fullerton Hotel

11:00
Latest checkout